Cecile says she was ‘in denial’ about her mental health for years. A manager urged her to seek help

Tyler Mitchell By Tyler Mitchell Oct9,2024
Key Points
  • This year’s World Mental Health Day theme is about prioritising mental health at work.
  • Cecile Sy credits a manager for urging her to seek professional help for her mental health struggles.
  • A warning sign that your mental health may need attention is ‘feeling constantly overwhelmed or worried’, says expert.
Disclaimer: The information in this article should not be used to diagnose, treat, cure or prevent any disease for therapeutic purposes as a substitute for the advice of a health professional. This article contains references to suicide/self-harm.
The theme for this year’s on 10 October is: ‘It is time to prioritise mental health in the workplace’.
Philippines-born Cecile Sy said when she first told her family she was seeking counselling for her mental health, they tried to dissuade her, thinking that was only for “crazy people”.
Sydney-based Sy, now a volunteer speaker for , said there was still stigma and taboo around mental ill health in many culturally and linguistically diverse (CALD) communities.

“Growing up in Asia, there was pressure to excel due to the strong competition. Like many parents, mine viewed academic success as a pathway to a good job and financial stability. They didn’t have much growing up and wanted a better life for myself and my siblings, so they sent us to Manila for a better education when I was 11,” she said.

There’s limited mental health awareness in the community and a culture of saving face.

Cecile Sy

“You only show your best side and avoid discussing problems. Our parents experienced difficult times and inter-generational trauma. When you share your struggles, they talk about overcoming their own hardships, unintentionally invalidating yours.”
Sy said after moving to Australia for postgraduate study in 2004, she worked jobs unrelated to her communications degree such as in a call centre to “pay the bills”.
After struggling with migration and experiencing racism from call centre customers, she said her mental health began to deteriorate and she engaged in self-destructive behaviours to cope.
While her life and career eventually improved, through the years, she said she faced personal problems and lost loved ones.

She said she saw more warning signs that her mental health was in jeopardy including “crying, racing thoughts, tightness in my chest, not eating or sleeping well, losing both concentration and confidence”.

I would go to the toilets to cry at work.

Cecile Sy

It was her manager at her communications job — Steve — who helped “turn things around”.
“He encouraged me to take time off and get professional help. He reassured me that he just wanted me to get better,” Sy said.
Sy said by going to a GP for a mental health plan and getting referred to a psychologist, she started healing and managing her depression and anxiety.
“I began to understand some of my issues: perfectionism and equating my self-worth with my achievement,” she said.

“I was in denial for years. My family suggested I pray more but sometimes, spirituality is not enough. Often people wanted to help but didn’t know how to, offering solutions instead of listening.”

‘Feeling flat, stuck or lacking in motivation’

Beyond Blue’s spokesperson and clinical psychologist, Dr Luke Martin, said workplaces could expose people to “excessive stress, unreasonable demands, bullying, or discrimination, which can negatively affect our mental health, possibly triggering a mental health condition or causing an existing condition to worsen”.

“In the early stages, people can often have a vague and ‘fuzzy’ feeling that they’re just not themselves lately; and that there’s been a change in their usual ways of thinking, feeling and acting,” he said.

Some specific warning signs to look out for include:

  • Feeling constantly overwhelmed or worried
  • Not enjoying activities you usually do
  • Feeling flat, stuck or lacking in motivation
  • Having trouble focusing or maintaining attention on tasks
  • Having trouble sleeping
  • Feeling irritable or quicker to anger
  • Withdrawing from social activities or relationships, and
  • Feeling empty or lacking purpose.

He said the best way to approach a colleague you suspect may be struggling with their mental health was to use the ‘Ask, Listen and Support’ strategy.

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Beyond Blue’s spokesperson, clinical psychologist Dr Luke Martin. Credit: Beyond Blue

“‘Ask’ is about finding a quiet time and private space to open the conversation and ask if everything is okay,” he said.

“‘Listen’ is about being empathetic and hearing what is going on in a caring, non-judgemental way.

“‘Support’ means helping your colleague explore their options for what to do about how they’re feeling. You can encourage them to seek help from the workplace Employee Assistance Program, their GP or organisations like Beyond Blue.”

‘Remind yourself why your work matters to you and others’

Dr Martin’s top 10 tips for safeguarding mental health at work are:

  • Limit working outside of regular hours. Disconnect so you’re not checking emails or making calls after hours.
  • Take regular breaks and move your body.
  • It’s okay to say ‘no’ or re-prioritise tasks when facing a lot of demands.
  • Use mindfulness or breathing to manage stress.
  • Check your thinking to ensure you’re interpreting situations in balanced and helpful ways.
  • Stay connected with your colleagues and support each other.
  • Be kind to yourself when you make a mistake or something doesn’t go to plan.
  • Re-connect with why you do this work. Remind yourself why your work matters to you and others.
  • Communicate with your manager if work is affecting you.
  • Make use of workplace mental health supports.

‘Self-care tool kit’

Sy encouranged others to compile a ‘self-care tool kit’ to help manage their mental health.
Her own ‘tool kit’ included physical activities such as tennis, swimming, Pilates, yoga, dancing, and Zumba as well as spending time with loved ones, doing things she enjoyed, volunteering and trying new things.

She recently returned from almost six months of teaching English in Spain as an immersive way to learn Spanish, an ultimate dream, she said.

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Cecile Sy recently fulfilled a lifelong dream of learning Spanish in Spain for almost six months. Credit: Cecile Sy

“Remember, you don’t have to struggle alone or be ashamed to seek help,” she said.

“Check in on your friends, family or colleagues too.”
Sy said workplaces should be “safe” environments where employees felt they could approach a manager when faced with personal or work challenges.
“We need to be mindful we’re not burning out employees. They should feel supported and safe to ask for help at work,” she said.
Readers seeking crisis support can contact Lifeline on 13 11 14, the Suicide Call Back Service on 1300 659 467 and Kids Helpline on 1800 55 1800 (for young people aged up to 25). More information and support with mental health is available at and on 1300 22 4636.
supports people from culturally and linguistically diverse backgrounds.
Tyler Mitchell

By Tyler Mitchell

Tyler is a renowned journalist with years of experience covering a wide range of topics including politics, entertainment, and technology. His insightful analysis and compelling storytelling have made him a trusted source for breaking news and expert commentary.

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